Cancellation & Refunds

Cancellation and refund terms vary depending on the rate plan selected at the time of booking, and guests are encouraged to review the specific conditions applicable to their reservation before confirming. Cancellations made within the stipulated notice period may be eligible for a full or partial refund, while late cancellations or no-shows may result in a retention charge as outlined in the booking terms. All eligible refunds will be processed to the original payment method within a reasonable timeframe.